Privacy Policy

Sitement ("we," "us," or "our") is a UK based digital marketing agency that operates the website sitement.uk. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Sitement is the data controller responsible for your personal data.

---

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you fill out a contact form
• Business name and location when you request a consultation
• Messages or inquiries you submit through our website
• Your location (such as your town, city, or region) when you complete a lead form

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and time spent on pages, via Google Analytics.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Route your inquiry to the appropriate account manager
• Send follow up communications related to your inquiry
• Improve our website and marketing services
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With our internal team members who need access to fulfil your request
• With service providers who assist in our business operations (such as our CRM and communication tools)
• If required by law or to protect the rights, property, or safety of Sitement or others

4. Cookies and Tracking

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect standard internet log information and visitor behaviour. This information is processed in a way that does not identify individuals. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 24 months.

6. Your Rights Under UK GDPR

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to our processing of your personal information
• Request the transfer of your personal information (data portability)
• Withdraw consent and opt out of marketing communications at any time

To exercise any of these rights, contact us at sitement.agency@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.

7. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third Party Links

Our website may contain links to third party websites (including client portfolio sites). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: sitement.agency@gmail.com