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AI Receptionist — Never Miss Another Call

Powered by Speakly, our AI voice agents answer calls, capture leads, and book appointments around the clock.

AI Receptionist & Virtual Phone Agent for UK Businesses

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The Problem With Missed Calls

Every missed call is a missed opportunity. Research shows that eighty percent of callers who reach voicemail do not leave a message — they call the next business on the list. If you are a small business owner who is busy on a job, in a meeting, or simply closed for the day, you are losing potential customers without even knowing it.

Our AI receptionist, powered by our sister company Speakly, solves this problem completely. It answers every call with a natural-sounding voice, captures the caller's details, qualifies the lead, and can even book appointments directly into your calendar — all without any human involvement.

How It Works

We train the AI on your specific business. It learns your services, your pricing, your frequently asked questions, and your booking process. When a customer calls, the AI handles the conversation naturally — answering questions, providing information, and guiding the caller toward the next step.

The AI can handle multiple calls simultaneously, so you never miss an opportunity during busy periods. It works twenty-four hours a day, seven days a week, including bank holidays and weekends. Every call is logged, and you get instant notifications with a summary of each conversation so you always know what is happening.

For businesses that need appointment booking, the AI integrates directly with your calendar. It checks availability, offers time slots, confirms bookings, and sends reminders — all automatically. No double bookings, no back-and-forth phone tag, no missed appointments.

What You Get

  • 24/7 AI receptionist that answers every call
  • Natural-sounding voice conversations
  • Lead capture and qualification
  • Automated appointment scheduling
  • Integration with your existing calendar and CRM
  • Instant call summaries and notifications
  • Multi-call handling during peak times
  • Custom training on your business specifics

Why Businesses Are Switching to AI

Hiring a full-time receptionist costs upwards of twenty-five thousand pounds per year. Our AI receptionist costs a fraction of that and never takes a sick day, never goes on holiday, and never puts a caller on hold. It handles every call with the same consistent quality, every single time.

This is not a robotic phone tree that frustrates callers with "press one for sales." This is a conversational AI that understands context, answers questions intelligently, and creates a positive experience for every caller. Most callers cannot tell they are speaking to an AI.

Whether you are a tradesperson who cannot answer the phone while on a job, a clinic that needs after-hours booking, or a growing business that is tired of missing leads, our AI receptionist makes sure every call is handled professionally and every opportunity is captured.

What to Expect

Step 1: Business Briefing

We learn everything about your business — services, pricing, FAQs, tone of voice, and how you want calls handled. This forms the foundation of your AI receptionist's knowledge base.

Step 2: AI Training

We configure and train the AI using your business information, create conversation flows for common scenarios, and set up escalation rules for complex queries.

Step 3: Testing & Refinement

We run extensive test calls to ensure the AI handles conversations naturally and captures information accurately. We refine responses until the experience feels seamless.

Step 4: Go Live & Optimise

We port your number or set up call forwarding, go live, and monitor call quality. We review call transcripts regularly and continuously improve the AI's performance.

Common Mistakes to Avoid

The biggest mistake businesses make when considering AI call handling is assuming it sounds robotic or impersonal. Modern conversational AI has advanced dramatically — callers frequently cannot tell the difference between AI and a human receptionist. Another common error is waiting until they are overwhelmed with missed calls before acting. By that point, they have already lost potential customers. Setting up AI call handling proactively means you capture every lead from day one.

Frequently Asked Questions

How does the AI receptionist answer calls?

Our AI receptionist uses advanced conversational AI to answer incoming calls naturally. It greets callers, understands their questions, provides information about your services, captures their details, and can book appointments directly into your calendar. Callers often do not realise they are speaking with AI because the voice and conversation flow feel natural.

Can the AI receptionist handle complex questions?

Yes. We train the AI on your specific business, services, pricing, and FAQs. It can handle multi-turn conversations, answer follow-up questions, and escalate to a human team member when necessary. The more information we feed it about your business, the more capable it becomes.

What happens if the AI cannot answer a question?

If the AI encounters a question it cannot confidently answer, it captures the caller's details and sends you an immediate notification with a summary of the call. You can then call back at your convenience. No lead is ever lost — the AI always captures contact information.

Does the AI receptionist work outside business hours?

Yes, that is one of its biggest advantages. The AI answers calls 24 hours a day, 7 days a week, 365 days a year. This means you never miss a call from a potential customer, whether they ring at midnight, on a bank holiday, or during your lunch break.

How much does the AI receptionist cost?

Our AI receptionist plans start from £149 per month for up to 100 calls. Higher volume plans are available for busier businesses. Compared to a human receptionist at £20,000 or more per year, AI call handling is a fraction of the cost with no sick days, holidays, or training overhead.

Can the AI receptionist integrate with my existing systems?

Yes. We integrate the AI receptionist with your calendar (Google Calendar, Outlook), CRM, email, and messaging platforms. When a call comes in, the AI can check your availability, book appointments, send confirmation emails, and update your CRM — all automatically.

Never Miss a Call Again

See how our AI receptionist can handle your calls and book appointments while you focus on your business.

Get a Free Demo Visit Speakly →
80%of callers won't leave a voicemail
24/7availability, every day of the year
90%of callers can't tell it's AI

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